This website is owned and operated by Birmingham Autobreak Recycling Ltd. We are the Data Controller responsible for your personal data under UK GDPR.

Registered Address: 3-5 William Henry Street, Birmingham, B7 5ER
Email: team@birminghamautobreak.com
Phone: 0121 333 3366

We collect and process the following types of personal data:

• Name, address, phone numbers, email address
• Vehicle registration, MOT and insurance details
• Payment details (including card information)
• IP and MAC addresses
• Communications and service request history
• Website usage data via cookies (see our Cookie Policy)

We also retain records of your purchases, service enquiries, and communication preferences.

We use your personal data to:

• Process orders and provide services
• Respond to enquiries and customer service requests
• Manage and audit our business operations
• Improve our website, services, and customer experience
• Send relevant marketing communications (with your consent)
• Comply with legal and regulatory obligations

We may share your data with:

• Our group companies
• Web hosting, payment processing and IT service providers
• Legal and regulatory authorities where required
• Credit reference agencies, if applicable (you will be notified beforehand)

We do not sell your personal data to third parties. We may share anonymised data for analytical and marketing purposes.

With your consent, we may send you emails, texts, or calls about services similar to those you’ve purchased. You can opt out at any time by contacting us at team@birminghamautobreak.com or using the unsubscribe links in our communications.

We use cookies and similar tracking technologies to:

• Understand user behaviour
• Track traffic sources
• Improve site content and layout

You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

We retain your personal data:

• As long as we provide services to you
• As long as is necessary for business and legal requirements
• In line with regulatory and tax guidelines

We apply industry-standard security measures, including:

• Secure servers and SSL encryption for payment details
• Password protection and restricted access to data
• Regular auditing of systems and processes

However, data transmission over the internet is not 100% secure, and you use the website at your own risk.

Under UK GDPR, you have rights including:

• Right to access your data
• Right to correct inaccurate data
• Right to erase data ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw marketing consent
• Right to lodge a complaint with the Information Commissioner’s Office: https://ico.org.uk

To exercise your rights, contact us at team@birminghamautobreak.com.

If you have any questions or concerns about this policy, please contact us:

Birmingham Autobreak Recycling Ltd
3-5 William Henry Street, Birmingham, B7 5ER
Email: team@birminghamautobreak.com
Phone: 0121 333 3366

We reserve the right to update this policy from time to time. Please review it regularly to stay informed.